Question 1

How long will it take me to receive my report?

Accepted Answer

The process typically completes in approximately 1 minute, ensuring quick and efficient results. The service is fully automated and operates around the clock, 24/7, providing seamless, instant report generation at any time of day or night.

Question 2

How does the ProVINCheck service work?

Accepted Answer

ProVINCheck is a collaborative service developed in partnership with carVertical and our organization, offering detailed vehicle history reports based on the Vehicle Identification Number (VIN) entered by users. To ensure accuracy and reliability, we utilize the NHTSA API for vehicle details specific to North American vehicles and the VINCairo API for vehicles from the rest of the world. By combining these resources with data from over 900 additional sources, we provide comprehensive and trustworthy information about vehicles.

Question 3

What information may appear in the report?

Accepted Answer

Our service provides critical details to help assess a vehicle's true condition, including mileage, damage records, registration history across multiple countries, and checks against stolen vehicle databases, along with other valuable insights. Additionally, we offer a completely free VIN decoding feature, which reveals essential information such as the vehicle brand, engine type, year of production, specifications list, and more. **Important Note:** While the vehicle history report is sourced from external data providers, we ensure its accuracy and reliability by utilizing trusted sources.

Question 4

How long will the report be available on my account?

Accepted Answer

The online report will be available for you to access for 30 days following your purchase. To ensure you have the information readily available even after this period, we recommend downloading the report as a file or printing a hard copy for your records. This way, you'll have ongoing access to the valuable insights provided whenever you need them.

Question 5

Where does the data come from?

Accepted Answer

We collect data from a wide range of sources, such as state registries, insurance providers, auto repair facilities, connected vehicle fleets, and more. Additionally, our collaboration with carVertical strengthens our commitment to delivering comprehensive and reliable information to our users.

Question 6

What is a VIN, and why is it important?

Accepted Answer

A Vehicle Identification Number (VIN) is a unique 17-character code assigned to every vehicle. It serves as the vehicle's fingerprint, providing information about its make, model, year of production, manufacturing location, and other specifications. A VIN is essential for checking the vehicle's history and verifying its authenticity.

Question 7

Can I use ProVINCheck for motorcycles or other types of vehicles?

Accepted Answer

Yes, ProVINCheck can be used for motorcycles, trucks, and other types of vehicles, provided they have a valid VIN. Our system decodes the VIN and retrieves relevant details regardless of the vehicle type.

Question 8

Can I check multiple VINs in one session?

Accepted Answer

Yes, you can check multiple VINs, but each report requires a separate purchase. However, our free VIN decoding feature is available for unlimited use.

Question 9

What happens if the VIN I entered is incorrect?

Accepted Answer

If the VIN you entered is incorrect, the system will likely indicate an error or fail to generate a report. Double-check the VIN before submission to ensure accurate results. If you encounter issues, feel free to contact our support team for assistance.

Question 10

Can I request a refund if I'm not satisfied with the report?

Accepted Answer

Refunds may be issued under certain conditions, such as if the report cannot be generated due to a technical issue or unavailable data. Please refer to our refund policy or contact customer support for further assistance.

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